At Polyline, we prioritize providing top-notch customer service that meets and exceeds your expectations. Our dedicated team is committed to offering each customer personalized care and support throughout their journey with us. Whether you have questions about our products, want to know the exact shipping status of your goods, or require assistance after your purchase – we are here for you every step of the way. We value prompt responses, expertise, and friendly service to meet your needs to the fullest. Your satisfaction is our top priority, and we are here to ensure that your experience with Polyline is smooth and enjoyable.
Our installers have extensive experience in installing windows, doors, kitchens, and other building components. They are known for their precision, expertise, and dedication to delivering excellent work. With their professional approach, they ensure careful installation of your products to ensure the highest quality and customer satisfaction.
Efficient Planning and Execution of Window and Door Projects: Your Path to Quality and Comfort.
Choosing the right windows and doors for your home is of paramount importance, both in terms of aesthetics and functionality. At our company, your satisfaction is our top priority, which is why we offer a seamless process for planning and executing window and door projects, ensuring that your vision and requirements are executed to perfection.
- Share Your Wishes – We Listen
The process begins with you sharing your wishes and the exact measurements of the windows and doors. Whether it’s a custom design, specific materials, or special features, we listen attentively to understand your vision as accurately as possible.
- Quotation Within 48 Hours
Speed and transparency are our priorities. Within 48 hours, you will receive a detailed quotation from us, encompassing all aspects of the project. This quotation provides a clear overview of the costs, enabling you to make well-informed decisions.
- Precise Measuring and Adjustments
Once you approve the quotation, we move on to the next step. An experienced professional will visit your location to take precise measurements of the windows and doors on-site. Any requested adjustments from your end will be carefully considered to ensure the final product aligns perfectly with your vision.
- Gradual Payments for Your Satisfaction
Our payment structure is designed to provide you with security and confidence. After the measurements, an initial payment of 40% for individual measurements is required. For standart sizes that we have on stock is 10% required. The installation costs are calculated as a lump sum in the offer, but they will be invoiced based on the actual effort. If the installation costs exceed the amount stated in the estimate, we will pay the additional amount. But these are generously calculated so you will usually end up paying less. Upon delivery of the windows and doors, an additional 30% payment is made. The remaining 20% and installations costs is due upon completion and successful installation.
- Quality Materials and Free Transport Option
Your satisfaction is our priority, which is why we use only high-quality materials for installing your windows and doors. Additionally, we offer free transportation within 50 km to make the process as convenient as possible for you.
Our process ensures that your window and door projects run smoothly, from the initial idea to successful implementation. We are committed to delivering the highest quality and customer satisfaction. Your needs are at the forefront, and we look forward to serving you with our tailor-made solutions.